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Showing posts with the label data

A phygital world: Our digital and physical experiences are becoming seamless

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4m to read /  There’s that joke about non-stop flights. How can you get off, ever, if the flight actually doesn’t stop? When I hear about ‘digital’ I am equally confused. How can you experience anything that’s digital without being in the physical realm? You see what’s on screen, you listen to podcasts, you touch that smartphone, don’t you? So, actually, it’s really an online – offline world at any given time. AR, VR and physical AR and VR are both manifestations of this. The unprecedented success of Pokémon Go is the first example that comes to mind. The mobile app uses GPS and augmented reality technology to lead users on a hunt for the digital pets – who are scattered around across the physical world. In restaurants, bars, offices, shops, parks, stadiums, and mall parking lots. The point of Pokémon Go is to travel around – in the physical world – with a data connected mobile, exploring different geographic areas to find appropriate Pokémon. The most compelling digitally deliver...

How Successful Brands will Connect with Consumers in 2017: A new game

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3m to read /  2017 is ushering in a new game, a new era for brands who want to truly connect with their audiences – their customers and consumers. Increasingly, brands have to do a lot more than just sell. They have to build on-going relationships and as a fantastic study published by Wunderman called "wantedness" – they'll have to continually prove that they want you as a customer. The study was conducted in the US and UK markets, but I think it has significance that resonates for marketers globally. Consumers want brands that adapt to their needs  – not the other way around. Around 75% of consumers will only consider brands that understand and care for their needs. "Traditionally, advertising has been about changing perceptions and behaviors in order to make people want to buy a product or service." That is now upside down. "Today, consumers expect businesses to adapt to their needs and our findings are consistent across all generations, geographies and...

How Data will really drive Marketing in 2017

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3m to read / 2017 will probably be the year that data will become the core pillar around which most marketing functions will revolve. We've seen big data creep in to all aspects of business – from corporate strategy to marketing, from sales to attribution, and across both offline and online. This year, we are going to see the real use of data. And data made human. Data for us all. More collaborative marketing using data Data will drive more collaborative efforts in three ways: within marketing teams, with marketing teams and other departments in an organization, and in the special case – between two different brand marketing teams who somehow have to gain when they collaborate to access the target audience and the customer. Decisions become transparent and far more realistic when they are informed by data. But data isn't enough in itself. Marketers must learn to efficiently convert data into insights and business information that is useful. This is what makes a company, and par...